Privacy Policy

1. Introduction

BotOfTheSpecter, operating under the business name YourStreamingTools and registered as a subsidiary of LochStudios, Australia Business Number 20 447 022 747 ("Company," "we," "us," or "our") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website ("Site") or use our services.

2. Data Controller and Contact Information

For the purposes of the GDPR, BotOfTheSpecter is the data controller. If you have any questions about this Privacy Policy or our data practices, please contact us at: questions@botofthespecter.com.

3. Information We Collect

3.1. Personal Information: We collect personal information that you provide directly to us, including but not limited to your name, email address, phone number, billing address, and payment details, when you register an account, make a purchase, subscribe to our newsletter, submit a contact form, or otherwise interact with our Site.

3.2. Usage Data: We automatically collect information about your interactions with our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data.

3.3. Payment Information: We utilize third-party payment processors to handle payment transactions. We collect limited payment information, such as transaction IDs, but we do not store your full credit card details on our servers.

3.4. Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience, personalize content, and analyze traffic.

4. Lawful Bases for Processing

We process your personal information based on the following lawful bases:

  • 4.1. Consent: We may process your information based on your explicit consent (e.g., for marketing communications). You have the right to withdraw your consent at any time.
  • 4.2. Contractual Necessity: We process your information when necessary for the performance of a contract with you (e.g., to provide services you have purchased).
  • 4.3. Legal Obligation: We may process your information to comply with legal obligations.
  • 4.4. Legitimate Interests: We may process your information based on our legitimate interests (e.g., to improve our services), provided that your rights and freedoms do not override those interests.

5. How We Use Your Information

5.1. Provide and Maintain Services: We use your information to provide, maintain, and improve our services, process payments, and manage your account.

5.2. Communication: We use your information to communicate with you about your account, orders, and inquiries.

5.3. Improve User Experience: We use usage data and cookies to personalize your experience and analyze trends.

5.4. Marketing and Promotions: With your consent, we may use your information for marketing purposes.

5.5. Legal Compliance and Security: We use your information to comply with legal obligations and ensure the security of our Site and services.

5.6. System Access Control: We reserve the right to disable or restrict your access to our systems, services, or website at any time, without prior notice, for any reason we deem necessary.

6. Sharing Your Information

6.1. Third-Party Payment Processors: We share payment information with payment processors.

6.2. Service Providers: We share information with service providers who assist us with website hosting, analytics, and other services.

6.3. Legal Requirements: We may disclose information if required by law.

6.4. Business Transfers: In the event of a business transfer, information may be transferred.

6.5. International Data Transfers: If we transfer your personal information outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses or adequacy decisions.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

8. Your Rights Under GDPR

You have the following rights under GDPR:

  • 8.1. Right to Access: You have the right to request access to your personal information.
  • 8.2. Right to Rectification: You have the right to request correction of inaccurate information.
  • 8.3. Right to Erasure (Right to be Forgotten): You have the right to request deletion of your information, subject to legal obligations.
  • 8.4. Right to Restriction of Processing: You have the right to request restriction of processing in certain circumstances.
  • 8.5. Right to Data Portability: You have the right to request a copy of your information in a machine-readable format.
  • 8.6. Right to Object: You have the right to object to the processing of your information.
  • 8.7. Right to Withdraw Consent: You have the right to withdraw consent at any time.
  • 8.8. Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.

9. Security

We implement security measures to protect your information, but no method of transmission over the Internet is completely secure.

10. Changes to This Policy

We may update this policy from time to time. Please review this page periodically for changes.

11. Contact Us

If you have any questions, please contact us at questions@botofthespecter.com.